No More Ruff Walks

Holy Shih Tzu, This Lead Is Good!

Sit. Stay. Read these reviews.

    FAQs

    Where do you ship from?

    We ship from Sydney, Australia. For US customers, at this stage our shipments are not subjected to the tariffs from other countries and the de minimis benefit still applies to all orders under $800 (that's a lot of leads to order!). We do however recommend checking your local regulations.

    Where do you ship to?

    We currently ship to Australia, New Zealand, USA, Canada, UK, Europe, Singapore and UAE

    Shipping Conditions

    All orders will be dispatched within 24-48 hours of business days. All shipping times exclude clearance/customs delays.

    Customs and Duties

    Please note: In this ever changing world, we cannot guarantee that you will or will not be charged any customs taxes or duties. It is the responsibilty of the purchaser to investigate any any customs or import duties that may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Roop is not liable for any import taxes, duties or other charges in relation to the shipment and clearance of your order. If you do refuse to pay the customs fees that are charged and the order is returned to us, any fees that are applicable for the return of the parcel to us will be deducted from the refund of your order, less the original shipping fee.